These terms are between the "Designer", Siobhan Dutchyn, providing service under Valley Girl Design Co., and the "Client", regarding the provision of design services.
These terms and conditions apply to all dealings between The Client and Designer. By placing an order with Valley Girl Design Co, you as a Client are forming a legally binding contract for services and you agree to the following terms & conditions.
Use Restrictions: The Client shall not assign or transfer ‘The Work’ to any other party.
Estimates: All hourly project quotes are estimates only. Billing will reflect the actual costs incurred. Estimates are valid for 30 days. Any desired changes expressed by the client to be made following the start of the project will be billed at $50 per hour in addition to the estimated price unless otherwise discussed and a new estimate provided. A written notice of extra charges will be given to the client before the changes are applied. Client is responsible for all proofing.
Changes to work assignment: Client understands that the proposal is based on information the client has supplied. If adjustments are made in the assignment or if additional work is necessary because of unforeseen circumstances, a review and renegotiation will be expected.
Time frame: Work is scheduled on a first come, first served basis. Expect delivery of project within the agreed upon time of signed agreement, dependent on the client’s timely response to proofs.
Intellectual property: Valley Girl Design Co. will not use any photos, copyrighted material or any other type of intellectual property without a release from the owner. It is the client’s responsibility to obtain the release and/or only use original content.
Additional purchases: Additional purchases required such as images for website design or third party costs will be charged to the client at full price paid.
Deposits: Projects begin upon receipt of a 50% non-refundable deposit and any required content provided by client is received. Billing will be every 30 days after initial deposit for hourly work, or at completion of the project before final files are delivered.
Payments: can be made via e-transfer for Canadian clients, and Paypal for international clients.
Late Fees: Completed projects not paid within 30 days will be subject to a late fee of 5% of the total due for each month not paid.
Right to display: Valley Girl reserves the right to display the finished project for promotional purposes. Client may share completed work however they choose, but please do not share in progress projects on social media.
Credit: The Client allows Designer to display any projects on the Valley Girl Design Co. website and social media for self promotion purposes. The Client agrees to allow Designer to credit design work on all websites designed by Valley Girl Design Co.
Ongoing Website Support: Designer will include support for one month following the launch to provide Client with reasonable technical support and correction of any possible errors or deficiencies. Additional work or ongoing support, maintenance or training are available and can be requested via email.
Cancellation: The Client may cancel this Agreement for any reason by providing a minimum of 10 days written notice to Designer, any deposit paid prior to cancellation will be non-refundable.  Designer may cancel this Agreement at any time for any reason by providing written notice to The Client. In the event that Designer cancels this Agreement, Designer  will provide any artwork completed and paid for to date. 
Guarantee: The Designer cannot guarantee any outcome resulting from design services. The Client acknowledges that Valley Girl Design Co. cannot guarantee any results for design as outcomes are based on subjective factors that cannot be controlled by Valley Girl Design Co.
Communication: Valley Girl Design Co. is an online business therefore the majority of our communication is made via email, this helps us keep track of specific design requirements & any changes required. If you would like to chat on the phone or video chat we are happy to do so, please email siobhan@valleygirl.ca to make an appointment. 
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